FAQ
How to get a code?
When you buy at Carrefour Online
For Carrefour Online purchases that meet the conditions, a game banner will appear automatically on the order page. Click the banner and follow the instructions to play the game — no code is required.
When you buy at Carrefour Hypermarkets
If your purchase meets the promotion conditions, the code(s) will be printed on your receipt. If you cannot find the code(s) on the receipt and your purchase is valid for the promotion*, please ask the cashier to print a full (long) receipt.
*Some Carrefour stores are excluded from the promotion — please check the Terms and Conditions for more details.
How many times can I play the game?
Only one participation code is allowed per transaction. Each customer can play up to 5 times daily with a new unique code.
I won the prize. How to pick it up?
Take a screenshot of your winning page with the code clearly visible, and show it to a staff member at the store to claim your prize.
How can we help you?
Contact customer service if you have any questions about the promotion



